AskLettie

AskLettie is an AI-powered property management assistant designed to transform how landlords and letting agencies handle tenant maintenance. It automates the entire process of receiving, triaging, and logging maintenance requests 24/7 through the familiar and widely-used platform of WhatsApp. For tenants, it provides an instant, hassle-free way to report issues without making phone calls. For property managers, it eliminates the chaos of missed messages and disorganized logs by automatically creating a clear, time-stamped audit trail for every interaction. Its core value proposition is delivering "calm control" by saving significant administrative time, automatically resolving common queries, and building a robust, compliance-ready evidence locker. This is particularly crucial in the UK market, where upcoming legislation like the Renters' Right Act and Awaab's Law places greater emphasis on provable, timely responses to tenant concerns. AskLettie is built for the modern landlord or agent who seeks efficiency, compliance, and a professional, responsive service for their tenants without being on call around the clock.