Solidroad
About Solidroad
Solidroad is an AI-powered platform designed for customer-facing teams, providing innovative coaching solutions. Users engage with live call scoring, realistic conversation simulations, and personalized feedback, helping them improve performance and efficiency. Solidroad effectively addresses training challenges, ensuring sales reps excel in communication.
Solidroad offers three subscription tiers: Starter at $199/month for up to 10 users, Growth at $499/month for up to 50 users, and a customizable Enterprise plan for 50+ users. Each tier provides valuable features like analytics and dedicated support, allowing teams to choose plans that fit their needs.
The user interface of Solidroad is designed for simplicity, featuring an intuitive layout that facilitates easy navigation between coaching modules and performance analytics. Unique elements like customizable scorecards enhance the user experience, creating a seamless and engaging environment for customer-facing teams to boost their skills.
How Solidroad works
Users begin by onboarding with Solidroad, where they can upload or integrate their conversation tools to access live call scoring. They practice through realistic simulations across various channels, receiving real-time feedback based on custom scorecards. Managers can monitor performance metrics, enhancing training effectiveness effortlessly.
Key Features for Solidroad
Live Call Scoring
Solidroad's live call scoring feature allows managers to assess real-time conversations, providing immediate feedback to enhance training. This distinct capability ensures customer-facing teams receive coaching aligned with actual performance, fostering skill growth and improved communication effectiveness.
Realistic Simulations
The realistic simulations feature of Solidroad enables teams to practice interactions across various formats, enhancing their communication skills. Users benefit from engaging with AI-driven dialogs, preparing them for real-life scenarios and improving readiness for customer interactions.
Custom Scorecards
Solidroad offers custom scorecards, allowing tailored feedback aligned with each team's specific objectives. This unique feature provides insights into performance metrics, helping managers focus training efforts on areas that require improvement, thus maximizing team potential.
