PollQR

About PollQR

PollQR is a versatile platform that transforms static QR codes into dynamic tools for audience engagement and data collection. It specializes in two distinct yet powerful applications: generating long-term QR code surveys for businesses and facilitating interactive QR code live polls for presenters and educators. For business owners, PollQR provides a streamlined system to capture customer feedback, generate positive online reviews, gather leads, and conduct professional Net Promoter Score (NPS) surveys. For presenters, trainers, and teachers, it replaces the outdated "show of hands" with real-time, interactive polling that makes sessions more engaging and memorable. The platform's core value proposition lies in its dual-purpose functionality, bridging the gap between passive information gathering and active audience participation. By leveraging QR technology, it removes friction for respondents—no app downloads required—while providing organizers with a robust backend for data collection, AI-powered sentiment analysis, and real-time visualizations, all designed to turn audience input into actionable intelligence.

Features of PollQR

AI-Powered Sentiment Analysis

PollQR goes beyond simple data collection by employing advanced AI to analyze open-ended feedback. This feature automatically scans customer comments to determine sentiment (positive, negative, neutral), identifies recurring key themes, and surfaces specific insights. This allows business owners to instantly understand customer emotions, pinpoint what's working well, and identify urgent areas for improvement without manually sifting through hundreds of responses, transforming raw data into clear, actionable business intelligence.

Flexible QR Code Live Polling

This feature empowers presenters to create interactive, real-time polls displayed via a QR code. Audiences simply scan to vote, with results updating live on screen. It supports multiple poll types like word clouds, rankings, star ratings, and email collection. Presenters have full control, choosing when to reveal results in visual formats like pie or bar charts. This flexibility makes it perfect for adapting to various presentation styles, from sparking debate with a multiple-choice question to gathering anonymous feedback with an open-text poll.

Integrated Review Generation & Lead Capture

Specifically designed for business growth, this feature turns customer satisfaction into tangible results. PollQR can automatically nudge happy customers (based on their survey score) to leave a 5-star review on platforms like Google, directly from the survey. Simultaneously, it can capture lead information with permission, building a valuable marketing database. This dual-action system helps businesses boost their online reputation organically while growing their customer contact list for future outreach.

Centralized Data Hub & Notifications

All responses from both surveys and live polls are securely stored in an organized, centralized database within the PollQR platform. Users receive instant email notifications when new feedback or votes are submitted, ensuring they never miss critical input. All data can be easily exported as a .CSV file for further analysis in spreadsheet software or other business intelligence tools, providing a complete and downloadable record of all audience interactions.

Use Cases of PollQR

Retail & Hospitality Customer Feedback

Restaurants, cafes, and retail stores can place QR code surveys on receipts, table tents, or near the point of sale to gather continuous feedback. This allows them to monitor service quality, food preferences, and overall customer experience over time. The AI analysis helps quickly spot trends, like a popular new menu item or a recurring complaint about wait times, enabling data-driven decisions to improve operations and customer satisfaction.

Conference & Workshop Engagement

Speakers and workshop leaders can use live polls to break the monotony of one-way presentations. By launching a QR code poll for a quick quiz, opinion gauge, or word cloud brainstorming session, they transform passive attendees into active participants. This increases engagement, provides immediate feedback on the audience's understanding, and makes the session more interactive and memorable for everyone involved.

Educational Classroom Interaction

Educators and trainers can leverage PollQR to check student comprehension in real time, conduct anonymous quizzes, or gather questions during a lecture. This use case promotes an inclusive environment where every student can participate without pressure. It provides the instructor with instant insight into which concepts need further clarification, allowing for adaptive teaching on the fly.

Service Business Reputation Management

Service-based businesses like salons, consultancies, or repair shops can use QR code surveys sent via email or printed on invoices to systematically collect client feedback. The integrated system can then guide satisfied clients to leave positive reviews, directly combating negative feedback and proactively building a stronger online presence. This continuous loop of feedback and reputation management is crucial for local service growth.

Frequently Asked Questions

Do my audience members need to download an app to use PollQR?

No, one of the core advantages of PollQR is its simplicity for respondents. Audience members and customers do not need to download any special application. They simply use their smartphone's built-in camera to scan the QR code, which opens a mobile-optimized web page where they can submit their feedback or vote instantly.

What is the difference between a Survey and a Live Poll in PollQR?

Surveys are designed for asynchronous, long-term data collection, such as gathering customer feedback over weeks or months. Live Polls are for synchronous, real-time interaction during an event or presentation, where results are displayed and updated instantly as people vote. The platform is built to expertly handle both distinct use cases with tailored features.

Can I customize the questions and design of my QR code surveys?

Yes, PollQR provides professional, mobile-friendly form templates that you can fully customize. You can create your own questions, adjust the design to better match your branding, and set up conditional logic. This ensures the survey aligns with your specific goals, whether it's a detailed NPS survey or a simple feedback form.

How does the AI sentiment analysis work?

When customers submit open-ended text feedback, PollQR's AI algorithms automatically analyze the language to assess the emotional sentiment behind the words. It categorizes comments as positive, negative, or neutral. Furthermore, it identifies and groups frequently mentioned keywords and themes, allowing you to see at a glance what topics customers are talking about most and the general emotion associated with each.

Pricing of PollQR

PollQR offers flexible pricing models tailored to its two primary use cases. For presenters using Live Polls, there is an a-la-carte option where polls can be conducted for $2.99 each. For more frequent users, a Pro subscription plan is available, which includes 100 live polls per month. The platform also encourages new users to try its features with a "Try it (Free)" option and a 14-day free trial for its business survey functionalities, allowing potential customers to explore the tool's capabilities before committing to a paid plan.