eesel AI

An AI providing instant answers based on company knowledge for various platforms like Slack and Teams.
August 2, 2024
Web App, Other
eesel AI Website

About eesel AI

eesel AI transforms company knowledge into an AI that offers instant answers, enhancing support and sales processes. By training the AI on your documents, tickets, and knowledge base, it delivers accurate responses to any query, making it invaluable for teams seeking efficiency and self-service solutions.

eesel AI offers flexible pricing plans tailored to various business needs. Users can access a free trial and benefit from different subscription tiers, enhancing capabilities like response drafting and tier handling. Upgrading unlocks advanced features, making it a cost-effective choice for businesses looking to streamline support.

eesel AI features a user-friendly interface that simplifies navigation and interaction. Its intuitive layout ensures a seamless browsing experience while allowing users to train and integrate AI easily across platforms. Unique features like dedicated chat support provide an efficient solution for businesses seeking effective knowledge management.

How eesel AI works

Users start with eesel AI by onboarding their existing documents, tickets, and help center resources to train the AI. Once set up, the platform allows seamless access to instant answers through its chat interface integrated in tools like Slack or Teams. Users can manage, customize, and escalate queries as needed, ensuring an optimized support process.

Key Features for eesel AI

Instant AI Answers

Instant AI Answers are a key feature of eesel AI, allowing businesses to provide swift responses to queries based on company knowledge. This unique capability enhances customer support and employee efficiency, making eesel AI essential for teams looking to streamline their knowledge management processes.

Helpdesk Integration

eesel AI offers seamless Helpdesk Integration, enabling businesses to plug AI directly into existing helpdesk systems. This functionality allows the AI to draft replies, triage tickets, and handle Tier 1 support, enhancing operational efficiency and improving customer satisfaction, making eesel AI crucial for support teams.

Training on Company Knowledge

eesel AI excels in Training on Company Knowledge, allowing the AI to learn from documents, past tickets, and knowledge bases. This feature ensures accurate responses tailored to specific organizational contexts, providing significant value and making it easier for teams to gain insights and support quickly.

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