Context

About Context

Context is a cutting-edge platform designed to enhance customer support through automated chatbots. By integrating existing documentation seamlessly, Context offers 24/7 assistance, enabling businesses to deflect inquiries and improve user engagement. With features like citation-aware responses and multi-source data import, Context modernizes tech support.

Context offers flexible pricing tiers including basic and premium plans, catering to various business needs. Each tier comes with distinct values such as enhanced features, priority support, and customization options. Upgrading unlocks the full potential of Context for superior automated support and user satisfaction.

The user interface of Context is intuitively designed for a seamless browsing experience, ensuring ease of access to all features. With a clean layout and user-friendly navigation, Context empowers users to easily manage their support bots and documentation, enhancing overall productivity and engagement.

How Context works

To get started with Context, users simply import their existing documentation from multiple sources like PDFs, wikis, or websites. The platform then integrates this content into a chatbot that can be installed on various channels, including Slack, Discord, or websites. Users can track queries, provide feedback, and fine-tune responses to enhance support quality.

Key Features for Context

AI-powered chat integration

The AI-powered chat integration at Context enables businesses to convert their documentation into an intelligent support bot. This unique feature leverages GPT-4 technology, providing accurate responses and reducing the burden on human support staff while enhancing user satisfaction via efficient query handling.

Multi-source data import

Context’s multi-source data import feature allows users to seamlessly integrate content from various platforms like PDFs, websites, and GitHub repositories. This capability ensures that users can utilize their existing knowledge bases effectively, amplifying assistance quality and ensuring comprehensive support coverage throughout their documentation.

Citation-aware responses

Citation-aware responses are a standout feature of Context that adds credibility to the information provided by the chatbot. By linking responses to their sources, users can explore deeper insights and trust the accuracy of the information they receive, fostering greater user confidence and engagement with the support platform.