BizSage

About BizSage

BizSage represents a paradigm shift in how small and growing teams, as well as marketing agencies, operationalize their institutional knowledge. It is not merely another chatbot; it is a company-trained AI specialist designed to become an extension of your team. At its core, BizSage learns exclusively from your proprietary data—your website, uploaded documents, and internal knowledge—to provide answers that are accurate, on-brand, and trustworthy. Its defining mechanism is a commitment to honesty, as it is programmed to admit "I don't know" when uncertain, preventing the dissemination of incorrect "hallucinated" information that plagues generic AI models. This makes it a reliable resource for both external customers and internal staff. For agencies, BizSage offers a powerful white-label solution, allowing them to deploy fully branded, client-specific AI agents as a premium service. The platform's genius lies in its simplicity and power: setup is measured in minutes, not days, and deployment is flexible—embed it on a website, share a direct link, or host it on a custom subdomain. By automating responses to repetitive queries, BizSage empowers businesses to enhance customer support, accelerate sales cycles, and ensure team-wide consistency, all while maintaining complete control over their brand voice and data.

Features of BizSage

Company Brain & Brand Voice Training

BizSage's foundational feature is its "Company Brain," a private, centralized knowledge base that ingests information from your website, documents, and pasted text. Crucially, you can teach it your specific brand tone and provide sample Q&As. This ensures every response, whether to a customer or an employee, reflects your company's unique voice and communication style, moving beyond generic AI replies to create a truly branded conversational experience.

White-Label & Unbranded Deployment

This feature is pivotal for agencies and professional teams. BizSage allows you to completely white-label the chatbot interface. There is no "Powered by BizSage" branding; you can display your own agency or company name, control all colors and styling to match client sites, and deploy the widget or hosted page as your own product. This transforms the AI from a tool into a billable, branded service you own and control.

Scheduled Auto-Refresh & Knowledge Management

BizSage eliminates the manual burden of keeping your AI's knowledge current. You can schedule automatic recrawls of your connected websites and data sources daily, weekly, or monthly. This "set-and-forget" functionality ensures your chatbot's answers stay fresh with the latest pricing, policies, and product information without any ongoing administrative overhead, guaranteeing reliability.

Scoped AI Agents & Specialists

Instead of one monolithic chatbot, BizSage enables you to create multiple, focused AI agents for different purposes. You can build a specialist for sales using only product pages, another for HR using employee handbooks, and another for support using help docs. This scoping ensures each agent is an expert in its domain, providing more accurate and relevant answers without cross-contamination of unrelated information.

Use Cases of BizSage

Deflecting Repetitive Customer Support Queries

Implement BizSage as the first line of defense on your support contact page or help center. It can instantly answer common questions about shipping, returns, business hours, and troubleshooting, deflecting a high volume of simple tickets. This frees your human support team to focus on complex, high-value issues, improving efficiency and reducing operational costs while providing customers with 24/7 instant answers.

Powering On-Site Sales and Lead Generation

Deploy a sales-trained BizSage agent on product and pricing pages. It can engage visitors in real-time, answering specific product comparison questions, detailing features, and clarifying pricing plans. By capturing visitor intent and qualifying leads through conversation, it acts as a always-available sales assistant, helping to convert browsing visitors into interested prospects and driving revenue.

Internal Knowledge Base for Teams

Use BizSage as an intelligent internal wiki for your employees. By training it on company handbooks, process documents, and project files, staff can ask questions in natural language to instantly find consistent answers about policies, procedures, or project details. This streamlines onboarding for new hires and ensures all team members operate from a single source of truth, boosting productivity.

White-Label AI Service for Marketing Agencies

Agencies can leverage BizSage to offer AI chatbot deployment as a managed, white-label service to their clients. They can quickly spin up a client-branded agent trained on the client's website, handle the setup and styling, and manage it as a recurring revenue stream. This allows agencies to expand their service portfolio, deliver cutting-edge technology, and deepen client relationships with a tangible, value-driving tool.

Frequently Asked Questions

How is BizSage different from ChatGPT or Claude?

While ChatGPT and Claude are powerful general-purpose AI models, they are not trained on your specific company data and lack your brand context. BizSage is a specialized tool that learns only from the information you provide—your website, documents, and knowledge. It is designed to answer with your brand's voice, admit when it doesn't know an answer to avoid misinformation, and can be deployed privately on your own digital properties, unlike public AI chatbots.

What kind of information can BizSage learn from?

BizSage can ingest knowledge from a wide variety of sources to build its Company Brain. This includes automatically crawling and indexing content from your public website(s), processing uploaded files (like PDFs, Word docs, and text files), and directly pasted text or Q&A pairs. This multi-source approach allows you to create a comprehensive knowledge base that combines public-facing information with internal documentation.

Do I need a developer to set up BizSage?

No, you do not need a developer. BizSage is designed for a DIY setup that takes just minutes. The process involves three simple steps: adding your website URLs or files, teaching the AI your brand tone with sample questions, and then publishing via a shareable link, an embed code snippet for your website, or a custom subdomain. The entire process is managed through an intuitive, non-technical dashboard.

How do we ensure the chatbot's knowledge stays current?

BizSage offers automated scheduled recrawls to keep knowledge fresh. You can set your connected data sources—like your company website—to be automatically re-indexed and learned from on a daily, weekly, or monthly basis. This ensures any updates to your site content, blog posts, pricing, or policies are automatically reflected in the chatbot's answers without requiring any manual retraining or intervention from your team.

Pricing of BizSage

BizSage offers a tiered pricing model billed per company, with all plans including a private Company Brain and unlimited users. The Free plan (US$0/month) is for testing, offering 1 AI Agent, 150 monthly messages, and indexing for up to 100 web pages. The Team plan (US$29/month) supports growing teams with 3 AI Agents, 10,000 messages, monthly auto-recrawls, unbranded widgets, and a custom domain. The Business plan (US$149/month) is for scaling workflows, providing 15 AI Agents, 60,000 messages, weekly recrawls, and chat support. The Scale plan (US$399/month) is for enterprise needs, featuring 100 AI Agents, 250,000 messages, daily recrawls, unlimited custom domains, and a dedicated account manager.